As a responsible business and driver of innovation in the international meetings industry, MCI takes our responsibility for health and safety very seriously. Not only do we see this as a responsibility but an important competitive differentiator.
Our Approach to Health & Safety
We promote and manage a healthy and safe working environment for employees, partners and clients. Our strategy is based on the following commitments:
- Dedicated Health and Safety Team. Based in Geneva, our programme is managed by Group Health & Safety Director Emmanuel Andre, a Certified Safety Engineer. Emmanuel oversees a team of 29 Health and Safety Coordinators who are responsible for ensuring safe and secure operations around the world.
- Training: We have developed both basic and advanced level training for our office and event staff. Our goal is to train all staff in basic health and safety issues, and so far over 600 MCI employees have participated in our internal training programme. To make the training more effective we have used the concept of “gamification” to create a health and safety game that educates our event teams to consider risks and appropriate proactive and reactive risks.
- Office Audits: Our offices are audited for health and safety on an annual basis.
- Crisis Management: Our leadership teams are trained and provided with the tools to implement an advanced crisis management plan in the event of an emergency.
- Event assessment: In 2012, our Event Safety and Sustainability Tool (ESST) went into mainstream implementation and in 2013 78% of all MCI events were assessed for security and sustainability risks. Our goal is to assess 90% MCI managed events in 2014.
Nurturing Our Talent
With tight deadlines, high pressure projects and international travel, working in the meetings and events industry can be both physically and emotionally demanding. This makes it especially important for an industry-leader such as MCI to promote health, nutrition and exercise programmes to enhance our employees’ well-being. The following selection of case studies from offices around the world show how MCI’s well-being programmes helped keep our talents fit, healthy and happy in 2013.
Change challenge: Boosting wellness & sustainability across continents
MCI piloted a programme in Belgium and Singapore promoting sustainable and healthy lifestyles. Combining the skills of our sustainability team with our newly launched “Performance Improvement” department, our talent developed “Change Challenge”, a cloud-based multilingual solution that makes organisational change and employee development fun by using elements of social gaming, peer support, and gamification to drive business change and employee satisfaction.
The project was a great success. Over 80% of the target employees engaged with the system, logging 15,447 activities and 1,247 hours of physical activity delivering a positive impact on their health. Alongside clear health benefits, we saw staff living an enhanced commitment to sustainability through activities focused on reducing waste and resource consciousness; 91% of staff registered recycling activities and 93% used less water for an entire week.
Global corporate challenge: Promoting wellbeing in Switzerland
In 2013, MCI Geneva once again took part in the Global Corporate Challenge (GCC), a worldwide workplace health and wellness programme. From 23rd May to 11th September 2013, people from all corners of the globe, of all shapes and sizes, in all sorts of workplaces and representing all age groups, stood up and got moving in teams of 7, completing a ‘virtual journey’ around the world by stepping up their physical activities, and logging their progress. A total of 63 participants from the Geneva office entered the challenge, walking over 56,000 km and achieving a combined weight loss of 206kg!
Eco-running in Singapore: Fitness first
MCI Singapore signed up 40 team members for Southeast Asia’s premier “eco-run” in support of the global 350 movement raising awareness of the need to lower atmospheric CO2 levels to 350 parts per million, which scientists believe is the level required for climate sustainability. The team had a super day sweating it out for a good cause.
Keeping fit in Shanghai: Community running
Thirty talents from MCI Shanghai ran the annual “Jinqiao.” This 8km run is one of Shanghai’s oldest and most successful community sporting events and has grown from 500 runners in 2002 to 6,000 runners in 2013. The organisation donates event income to non-profit organisation Shanghai Roots & Shoots, an organisation established by Jane Goodall designed to educate youths about environmental issues and humanitarian values with a special focus on group interaction.
Wheels of fortune: Promoting cycling in Belgium, Netherlands & Sweden
Keeping our staff healthy and happy is of key concern for MCI, and one of our leading keep-fit initiatives is encouraging our talents to cycle to work and to client meetings, with MCI offices in Brussels, Stockholm and Amsterdam even providing bikes for staff. For our clients, we are also increasingly promoting cycling as effective, fun and healthy way for delegates to travel to their conferences.